Notice and apology regarding the sale of products with misstated best-before dates
We would like to take this opportunity to thank you for your continued patronage.
Atami Korakuen Hotel
We have discovered that some of the Wasabi Nori (4 sheets x 15 packets) manufactured by Okada Nori K.K.
and sold at the HOTEL SHOP on the 2nd floor of the Tower Building from May 18 (Sat.) to May 24 (Fri.), 2024, were delivered with an incorrect expiration date.
We deeply apologize for any inconvenience this may have caused to customers who purchased the product.
We will work with the manufacturer to strengthen our management system to prevent such a situation from occurring in the future, and will make every effort to
prevent a recurrence.
We would like to inform you of the sales status of this product as follows.
Product name: Wasabi Nori (4 sheets x 15 bundles)
Manufactured by: Okada Nori Co.
Retail price: 540 yen (tax included)
JAN code: 4971585000258
Sales dates: Saturday, May 18, 2024 – Friday, May 24, 2024
Sales outlet: Atami Korakuen HotelTower Wing 2F HOTEL SHOP
Target products: Products with an expiration date of November 2025
The correct expiration date is March 2025.
Number of items sold: 11
The product in question has no safety or quality issues and will not affect your health if consumed within the correct expiration date. We apologize for the inconvenience, but we ask that customers who wish to receive a refund or exchange the product should contact us at the address below.
[For inquiries regarding this matter, please contact]
Sales Administration Department, Tokyo Dome Resort Operations, Inc.
Telephone number: 0557-31-2001 (reception hours: 10:00-18:00)